Quick HP Printer Troubleshooting Guide to Get Rid of Common Issues

From printer offline errors to ghosting and faded prints, HP provides troubleshooting solutions for every printer issue. Find the problem you are facing and the appropriate solutions below it.

Printer Troubleshooting Guide

HP printers are trustworthy products with superb printing and scanning capabilities. We can't avoid the fact that they occasionally encounter mistakes, which are brought on by a number of factors. Common issues like paper jams to 50.4 errors, HP printer offline, ghosting issues, HP Print jobs stuck in a queue, poor print quality, printer not printing in color, etc. are frequently reported by users. Thus, the owners of this printer must be familiar with HP printer repair.

In this article, you will find a list of the most frequent HP printer issues and complete instructions for how to solve them.

Steps to Fix an Offline HP Printer

Offline HP printers are a common problem, and to solve your printing and scanning issues, you should use the HP Print and Scan specialist. If your printer doesn't function, you should try resetting it to its default settings. Both of these methods are described below.

  • Make sure the container is filled with paper, and then turn on the printer.
  • After downloading HP Print and Scan Doctor, follow the startup instructions.
  • On the welcome page, click "Start" to launch the tool and select your printer.

Set Your Printer as Default

  • On your Windows computer, open "Printers and Scanners".
  • Make sure the box next to "Let Windows manage my default printer" is not checked.
  • Then, select your printer's name from the printer display and click "Manage".
  • Finally, select "Set as Default".

2. Fix the paper jam issue

Paper jams occur regularly; however, you should not attempt to take pieces of paper out of the tray. To solve this issue, refer to the HP printer troubleshooting instructions.

Check and remove the jam.

  • First, check the paper tray and remove any extra paper.
  • At the printer's base, there is an access door that should be opened by turning the knob. Then, remove any objects that get stuck inside the rollers.
  • Lift the front cover now and gradually remove the extra paper jam.
  • Check the frame of the printer to ensure that the carriage can move freely from one edge to the other.
  • Carefully unplug the power cord and move the carriage. If there is friction, rotate the rollers three times. There should be no friction inside the machine.
  • Now try the printer to make sure it is working.

3. Resolve the ghosting issue

  • The word "ghosting" describes a situation in which the image prints normally, but another, significantly lighter copy of the image also prints somewhere else. These procedures can be used to resolve a ghosting issue with an HP printer.
  • Make sure your printer is maintained in a dry space by checking its environment. The toner particles may clump as a result of the humidity, which affects the print quality.
  • Ensure to use the right type of paper. Specific types of paper are best suitable for use with specific HP printer models. The toner powder will not adhere to the page correctly if the paper is not suitable for the kind of printing you require.
  • Modify the paper option- You also need to make sure that the paper settings of your printer are aligned with the type of paper you are using. In many cases, adjusting the paper settings can solve the ghosting issue.
4. Fix the problem with the print quality.

Customers often experience poor print quality with HP LaserJet Pro printers. To resolve this issue, they can use the following HP printer troubleshooting techniques: verify that they are using genuine HP ink or toner, and buy genuine cartridges only from the HP store.

  • Look at the paper
  • Print on HP LaserJet-compatible paper
  • Avoid using very scratchy paper; use easier ones in their place.
  • Once you have loaded the correct paper, try printing. Additionally, you need to make sure that your printer's paper settings are compatible with the type of paper you are using. In many cases, resolving the ghosting issue can be achieved by adjusting the paper settings.
5. Fixes for HP printers that display the 79 repair error

The network print server supporting your publishing device is having trouble, resulting in a 79 error. Effective HP printer repair methods for this issue include reinstalling the DIMM and drivers.

  • To install the DIMM, turn off your HP printer first.
  • Now take the DIMM out.
  • Reinstall DIMM and make sure your printer can use it.
  • Before removing the installed DIMMs, turn on the printer and test it again.
  • If it runs smoothly, install a DIMM that your HP printer supports.

Reinstall the drivers

  • select "Control Panel,"
  • Then go to "Uninstall a Program" to remove any HP printer-related software.
  • Next, go to "Device Manager"
  • remove the HP device from the print lists
  • Finally, restart your computer and allow the driver to run itself.
6. Fix HP print jobs that are stuck in a queue.

There are a number of techniques to clear the print queue. See which of the techniques listed below gives the desired result

  • The print spooler will operate once more.
  • Activate the Run option.
  • Enter "services.msc" into the window that opens.
  • Go to the Print Spooler and right-click it, and then select "Stop."
  • Now, go to the C:Windows System 32spool PRINTERS folder and remove each file.
  • When the "Services" box appears, right-click Print Spooler and select "Start."
Final words :

You can resolve many problems using this comprehensive HP printer troubleshooting guidance, which can be applied to any HP printer model, so you won't have to stop working due to printer issues. For more help with any issue, get in touch with knowledgeable HP printer support services. All that's needed is to call the printer experts, who will quickly identify and fix any problems, big or small.

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