How to Fix HP Printer Offline Error on Windows 10

Many of us have experienced the following situation: just when you're ready to print a crucial document, your HP printer on your Windows 10 PC unexpectedly goes down, and you need to get help right away. Your workflow may be disrupted by the annoying HP printer offline error, leaving you frantically searching for solutions. But worry not—there are usually a few simple actions that you may follow to resolve this issue.

We'll examine the reasons behind the HP Printer Offline issue on Windows 10 in this in-depth article, along with a number of solutions to bring your printer back online and resume printing without interruption.

Understanding the HP Printer Offline Error on Windows 10

Let's take a moment to understand why the HP Printer Offline problem arises before we get into troubleshooting. Many factors can cause this error, such as outdated drivers, printer configuration errors, or connectivity issues. Even when your printer is actually connected and turned on, the offline label indicates that your computer is unable to communicate with the printer.

Troubleshooting Methods for HP Printer Offline Error on Windows 10

Method 1: Check Printer Connectivity

• Make sure the printer is turned on: First, make sure your HP printer is turned on and ready.


• Check the cable and connection: Check that the USB or network cable connecting your printer to your Windows 10 computer is properly connected. If you're using a wireless connection, make sure the printer is within Wi-Fi signal range.


• Restart the printer: Sometimes a simple restart can reset the printer connection.

Method 2: Set the Printer as the Default

Press (Windows + I): Open Windows settings.

Select a tool: Click Tools. Select Printers & Scanners: In the left menu, click Printers & Scanners.

Set your default printer: Scroll down and make sure your HP printer is selected as the default printer. Otherwise, select your printer and click Set as Default.

Method 3: Restart the Print Spooler Service

Press (Windows + R): Open the Run dialog box.

Type “services.msc” and Press Enter: This will open the Services window.

Locate Print Spooler: Scroll down to find Print Spooler.

Restart the Service: Right-click on Print Spooler, and select Restart from the context menu.

Method 4: Update Printer Drivers

Press (Windows + X): Open the quick menu.

Select Device Manager: Click "Device Manager".

Expand “Print Queues”: Find your HP printer under “Print Queues”.

Update Driver Software: Right-click on your printer, select "Update Driver Software" and follow the on-screen instructions to update the drivers.

Method 5: Use the Troubleshooter

Press (Windows + X): Open the quick menu.

Select Device Manager: Click "Device Manager".

Expand “Print Queues”: Find your HP printer under “Print Queues”.

Update Driver Software: Right-click on your printer, select "Update Driver Software" and follow the on-screen instructions to update the drivers.

Method 6: Reinstall the Printer

Press (Windows + I): Open Windows settings.

Select device: Click "Device".

Select Printers & Scanners: In the left menu, click on “Printers and Scanners”.

Remove the printer: Click on your HP printer, then click "Eject Device."

Add another printer: Click "Add a printer or scanner" and follow the instructions to add your HP printer.

Looking for Help with HP Printer

If you still face the problem, you should call the printer support engineers. They can help you solve the problem efficiently and quickly. Printerhelp247 is a team of printer experts who help people to solve all printer problems. They are known for providing the best support for HP printers. They provide a dedicated print engineer to help you solve your print problems.