HP Printer Offline Or Print Jobs Stuck in Queue

HP Printer Offline or Print Jobs Stuck in Queue

When printing papers with your printers, there are a few common problems that you may run into. The HP printer ink cartridge tray stuck problem is one of the most frequent complaints. The most prevalent HP printing problem, known as "Print Job Stuck on Queue," prevents printers from printing any documents. If you are experiencing the same problem, start by determining the precise cause of the issue and the appropriate troubleshooting technique to resolve it.

What Causes HP Printer Won’t Print issue?

The HP printer may not be responding to print commands for a number of reasons. Below are a few of them:

  missing or out-dated drivers

  faulty connections

  Improper configurations in your system, and many more.


The aforementioned items are all frequent causes of HP printers being stuck during the initialization process. Use sure troubleshooting techniques as soon as you identify the precise cause of the problem to have it fixed as soon as possible.

Quick fixes for HP Printer not working issue

The following techniques can be used to resolve typical printer problems, such as an HP printer that is stuck in shut-down mode or that isn't printing correctly, among many others.


Method 1: Clear the Print Queue

Ideally, you should restart the Print Queue. You can restart your print spooler by using any of the following methods.


Restart the Print Spooler Service

  To open the Run box, simultaneously press the Windows logo key and the R key.


  To proceed, type services.msc into the Run box and hit the Enter or OK keys.


  Once you reach the Print Spooler option, scroll down.


  Select Print Spooler with a right-click, and then select the Stop option.


  Follow this path: Go through the folder C:\Windows\System32\spool\PRINTERS and remove every file. Be careful not to remove the folder itself.


  Click the Start button after performing a right-click on the Print Spooler option.

Return to the Print-Job queue once you have completed the aforementioned procedures. Verify that all print jobs have been eliminated. Next, print any document to see if the printer is printing correctly once more.

Use Command Prompt

To clear all pending print commands and empty the print queue, use the command prompt. To fix the HP printer stuck in queue issue, all you need to do is:

  To open the search box, press Windows + S Keys and type cmd. Then, to launch the command prompt with administrator rights, choose the Run as administrator option.


  Enter each of the following commands in the Command Prompt screen one at a time, pressing enter after each one:


  net stop spooler


  del %systemroot%\System32\spool\printers\* /Q /F /S


  net start spooler


  You can clear all of your print jobs that are queued up by using the commands above. Once the procedures have been successfully completed, see if your printer is operating correctly.

For a permanent file, create a batch file

In the event that trying to resetting the printer has not resolved the issue and it continues to arise, a long-term remedy is required. To clear the print queue, you can make your own script file and open it each time. For this:

  First, launch Notepad or Notepad++, and then individually input each of the following commands:


  net stop spooler


  del %systemroot%\System32\spool\printers* /Q /F /S


  net start spooler


  Then, from the header ribbon, select the File tab. After that, select Save as.


  Select All Files as the new file type.


  You are free to save the file with whatever name you choose, just make sure it ends in.bat.


  Change the ANSI encoding type.


  After making those mentioned adjustments, save the file.

Double-clicking the batch file once it has been saved will successfully clear the print queue.

Method 2: Reinstall the HP printer driver

Reinstalling the HP printer driver will fix the problem if the HP printer cartridge stuck on the right side continues after the print queue has been cleared. Any of the following techniques can be used to reinstall the printer driver on your computer:

Install the Printer Driver by manually

To fix issues and enhance performance, HP releases updated printer drivers on a regular basis. You have to get the most recent driver from its official website in order to install all of these drivers on your computer. Once the download is complete, manually install the drivers.

Updates printer drivers automatically

some third-party apps can automatically update the printer driver if you prefer not to do so by hand. A few third-party programs can install and update the necessary drivers on your computer automatically.


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